Contact Us

Effective Date: June 29, 2026

At Claypole Wear, we are committed to providing helpful and responsive customer support throughout your shopping experience.

Whether you need assistance with products, orders, payments, delivery, returns, or exchanges, our team is available to help.

Get In Touch

If you have any questions or require assistance, please contact our customer support team using the information below.

Company Name:
CLAYPOLE WEAR LTD

Website:
claypolewear.net

Customer Support Email:
payment@claypolewear.net

Telephone:
+44 7878945484

Business Address

CLAYPOLE WEAR LTD

42 Tredegar Walk
Hartlepool
Durham
United Kingdom
TS26 0TP

Customer Support Services

Our team can assist with enquiries related to:

• Product information;

• Order confirmation and updates;

• Payment questions;

• Shipping and delivery;

• Returns and exchanges;

• Refund requests;

• General website enquiries.

For order-related enquiries, please provide the following information:

• Order number;

• Full name used when placing the order;

• Email address associated with your purchase;

• Details of your request.

This information allows us to review your enquiry more efficiently.

Order Assistance

If you need help with an existing order, please contact us before taking any action such as returning an item or arranging an exchange.

Our support team can provide guidance regarding:

• Order status;

• Delivery updates;

• Return eligibility;

• Exchange procedures;

• Refund processes.

Response Time

We aim to respond to all customer enquiries as soon as possible.

Response times may vary depending on:

• Weekends and public holidays;

• Seasonal periods;

• Higher-than-normal enquiry volumes.

We appreciate your patience and will provide assistance as quickly as possible.

Customer Commitment

At Claypole Wear, we value every customer interaction.

We are committed to providing clear communication, reliable service, and a convenient online shopping experience.

Your feedback helps us improve our products and services.

Company Information

Legal Company Name:
CLAYPOLE WEAR LTD

Online Store:
claypolewear.net

Registered Address:
42 Tredegar Walk
Hartlepool
Durham
United Kingdom
TS26 0TP

Email:
payment@claypolewear.net

Phone:
+44 7878945484

Thank you for choosing Claypole Wear.

We look forward to assisting you.

© 2026 CLAYPOLE WEAR LTD. All Rights Reserved.